Disruption to / from Windsor & Eton Riverside expected until 18:00 

Route(s) affected

Between London Waterloo and Windsor & Eton Riverside

Description

A precarious tree between Staines and Windsor & Eton Riverside means all lines are currently closed. As a result, trains may be cancelled, delayed or revised.

Disruption is expected until 18:00.

Customer advice:

Until further notice the following alterations will be necessary

• London Waterloo to Windsor & Eton Riverside services will only run between London Waterloo and Staines

• Windsor & Eton Riverside to London Waterloo services will run between Staines and London Waterloo only

• The following stations will not be served in both directions, (Wraysbury, Sunnymeads, Datchet and Windsor)

Your ticket can be used, at no extra cost, on the following services:

• Great Western Railway services between London Paddington and Windsor & Eton Central via Slough in both directions

• Elizabeth line services between Slough and London Paddington

• London Underground Bakerloo line services between London Paddington and London Waterloo in both directions

• First Berkshire route 8 - Windsor, Egham, Staines

• White Bus route P1 - Windsor to Staines

Rail replacement buses are now in place between Staines and Windsor in both directions, however, they are not running to a schedule timetable.

If you need any help with your journey, please speak to a member of staff or use a station help point.

Further Information

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.